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What is the Health-e-Connect Application?

The HeC App is a small program that must be installed on your computer to extract data from your glucose meter and upload it to the Health-e-Connect System.

The installer for your current Operating System (Windows) is approximately 1.43 MB. Installers for Mac OS X, Windows and other platforms can be downloaded by clicking the link below.


Download Win HeC App

The installer for your current Operating System (Mac OS X) is approximately 7.7 MB. Installers for Mac OS X, Windows and other platforms can be downloaded by clicking the link below.


Download Mac HeC App

Installers for Mac OS X, Windows and other platforms can be downloaded by clicking the link below.


Download Win HeC App

Device drivers allow user computers to communicate with ALRT devices.

If you need help setting up your glucose meter and computer connection, click here for assistance.

Learn more about how to operate ALRT products.
Download the appropriate user guides here:

Health-e-Connect tutorials are available after user logs in.

For existing users with questions regarding your specific care plan, contact your Diabetes Care Facilitator (DCF). In order to contact your DCF, please sign in to your Health-e-Connect account and send a secure message to your assigned DCF. Login here